Stillshot Studio

Terms of Service

Stillshot Studio ("Stillshot", "we", "us") is a product of Ruach & Company LLC, based in Florida, USA. By buying an access code or using Stillshot, you agree to these terms. If you don't agree, don't use the service.

What Stillshot does

You drop in a video. Stillshot picks still frames, transcribes the audio, and uses artificial intelligence (AI) to suggest titles, descriptions, tags, chapters and YouTube thumbnails. Each video you process uses 1 credit from your access code.

Who can use it

You must be at least 18, or the age of majority where you live, to buy or use Stillshot. It is not meant for children under 13.

Your videos and your responsibility

Only upload videos you own or have permission to use.
You are responsible for getting consent from people who appear in your videos before you publish thumbnails or other material showing them. Florida law (Fla. Stat. § 540.08) and other laws restrict using someone's name or likeness for commercial purposes without consent.
You keep all rights to your videos. You own the titles, descriptions and thumbnails Stillshot makes for you, to the extent the law allows ownership of AI-generated material.
Review everything before you publish. You are responsible for what you post.

Things you may not do

Upload content that is illegal, sexual content involving minors, hateful, harassing, violent or threatening, or that infringes someone else's rights.
Make deceptive images of real people, such as fake endorsements or events that didn't happen.
Try to hack, overload, reverse-engineer or get around the limits of the service, or share or resell your access code.
Use Stillshot in a way that breaks the rules of the AI providers we rely on, including OpenAI's usage policies.

Requests are automatically safety-checked and may be refused. We can suspend or cancel an access code that breaks these rules, without a refund.

AI results

AI can make mistakes. Results may be inaccurate, misspelled or not what you expected, and similar results may be produced for other people. We don't promise any number of views, clicks, subscribers or income.

Service availability

We aim to keep Stillshot running but can't promise it will always be available or error-free. We may change features, prices or AI providers at any time. Changes to these terms are posted on this page.

No warranty and limit of liability

Stillshot is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows. To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, views or data. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Indemnity

If someone makes a claim against us because of content you uploaded or published, or because you broke these terms, you agree to cover our reasonable costs of that claim.

Governing law

These terms are governed by the laws of the State of Florida, USA. Any dispute will be handled in the state or federal courts located in Florida, unless the law where you live requires otherwise.

Privacy Policy

Short version: we don't sell your data, we don't keep your videos, and we only send what's needed to the AI services that do the work.

What happens to your video

Your video is opened in your own browser. It is not uploaded or stored by Stillshot. Your browser pulls out still frames and the audio, and only those are sent through our server to:

ElevenLabs or OpenAI, to transcribe the audio.
OpenAI, to pick stills, write titles and descriptions, safety-check requests and create thumbnails.

Stillshot does not save your frames, audio, transcripts or thumbnails. These providers may keep data for a limited time for safety and abuse monitoring under their own policies (OpenAI, ElevenLabs).

What we do store

Your access code, how many videos are left and used, when it was last used, and a note we add (usually your email) so we can help you.
A temporary session for each video, deleted automatically after 6 hours.
Your IP address, only after a wrong code attempt, to block guessing. It is deleted after 15 minutes.
An anonymous ID made from your access code, sent to OpenAI so misuse can be traced to one code instead of everyone.

Your browser remembers your access code and channel description on your device so you don't retype them. You can clear this by clearing your browser's site data.

Payments

Payments are handled by Stripe. We never see or store your full card number. Stripe shares your name, email and purchase details with us so we can send your code. See Stripe's privacy policy.

Hosting

Stillshot runs on Cloudflare, which processes basic request data (like IP addresses) to deliver and protect the site. See Cloudflare's privacy policy.

What we don't do

We don't sell or rent your personal information, we don't use advertising trackers, and we don't use your videos to train AI.

Your choices

You can ask us what information we have about you, or ask us to delete it, using the contact details below. Deleting your code removes any credits left on it.

Children

Stillshot is not for children under 13, and we don't knowingly collect their information.

Refund Policy

Unused packs: if you haven't used any credits, you can get a full refund within 14 days of purchase.
Partly used packs: credits already used aren't refundable, because we pay the AI costs as soon as a video is processed.
Something broke on our side: if a video fails because of a problem with Stillshot, contact us and we'll add the credit back.
Codes cancelled for breaking the Terms aren't refunded.

Your card statement will show the charge as RUACH & COMPANY.

To ask for a refund, contact us with the email you used to pay and your access code.

Contact

Questions, refunds or privacy requests: ruachandcompany@gmail.com